Renoviq Energy Limited
Last updated: 30 June 2026

Renoviq Energy Limited respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, submit a contact form, contact us, request information, or use our services.

1. Who we are

Renoviq Energy Limited is the data controller responsible for the personal data we collect and use.

If you have any questions about this Privacy Policy or how we handle your personal data, you can contact us at:

Email: info@renoviqenergy.co.uk

2. What personal data we collect

We may collect and process the following types of personal data:

• your name;
• email address;
• phone number;
• company or organisation name;
• job title or role;
• postal address, where relevant;
• details of your enquiry or project;
• information you submit through our website contact forms;
• correspondence between you and Renoviq Energy Limited;
• technical information about your use of our website, such as IP address, browser type, device information, and website usage data;
• any other information you choose to provide to us.

We do not intentionally collect special category personal data, such as information about your health, religion, ethnicity, political opinions, or biometric data, unless you choose to provide it and it is relevant to your enquiry or our services.

3. Contact forms on our website

When you submit a contact form on our website, we may collect the information you provide, including:

• your name;
• email address;
• phone number, if provided;
• company or organisation name, if provided;
• the subject of your enquiry;
• the message or details you submit;
• any other information you choose to include in the form.

We use this information to respond to your enquiry, provide requested information, communicate with you about our services, and keep appropriate records of correspondence.

Contact form submissions may be sent to us by email and/or stored securely within our website or hosting systems. Access is limited to people who need it for business purposes.

Please do not submit sensitive personal information through our contact forms unless it is necessary for your enquiry.

4. How we collect personal data

We may collect personal data when you:

• visit our website;
• submit a contact form;
• email us directly;
• call us or otherwise communicate with us;
• request information about our services;
• become a customer, supplier, partner, or business contact;
• interact with us through social media or online platforms;
• provide information to us during a project or business relationship.

We may also collect limited technical data automatically when you use our website.

5. How we use your personal data

We may use your personal data to:

• respond to enquiries submitted through our website or by email;
• communicate with you about our services;
• provide information you have requested;
• manage customer, supplier, and partner relationships;
• prepare proposals, quotes, or service information;
• deliver our services;
• manage contracts and business records;
• improve our website, services, and communications;
• protect our website, systems, and business from misuse or security risks;
• comply with legal, regulatory, tax, and accounting obligations.

We will only use your personal data where we have a lawful basis to do so.

6. Lawful bases for processing

Depending on the circumstances, we may rely on one or more of the following lawful bases:

Legitimate interests

We may process your personal data where it is necessary for our legitimate business interests, including responding to enquiries, managing business communications, improving our services, and maintaining business records.

Contract

We may process your personal data where it is necessary to take steps before entering into a contract with you or to perform a contract we have with you.

Legal obligation

We may process your personal data where we need to comply with a legal, regulatory, tax, or accounting obligation.

Consent

Where required, we may ask for your consent before using your personal data, for example in relation to certain marketing activities or non-essential cookies.

You can withdraw your consent at any time by contacting us at info@renoviqenergy.co.uk.

7. Marketing communications

We may contact business contacts with relevant information about our services where we believe there is a legitimate business interest.

Where legally required, we will ask for your consent before sending marketing communications.

You can opt out of marketing communications at any time by contacting us at:

info@renoviqenergy.co.uk

8. Cookies and website analytics

Our website may use cookies or similar technologies to improve functionality, analyse website performance, and understand how visitors use the site.

Cookies are small files placed on your device when you visit a website. Some cookies may be necessary for the website to function properly. Others may help us understand website usage or improve user experience.

Where required, we will request your consent before using non-essential cookies.

You can usually control or disable cookies through your browser settings.

9. Who we share personal data with

We do not sell your personal data.

We may share your personal data with trusted third parties where necessary, including:

• website hosting providers;
• email and IT service providers;
• CRM or business administration systems;
• professional advisers, such as accountants, lawyers, or consultants;
• payment, invoicing, or accounting providers;
• subcontractors, suppliers, or partners involved in delivering services;
• regulators, authorities, or law enforcement bodies where required by law.

Where we use third-party service providers, we only share the personal data necessary for them to provide their services.

10. International transfers

Some of our service providers may process personal data outside the United Kingdom.

Where personal data is transferred internationally, we will take appropriate steps to ensure that your personal data is protected in accordance with applicable data protection law.

11. How long we keep personal data

We will only keep your personal data for as long as necessary for the purposes for which it was collected.

In general:

• enquiry and contact form data may be kept for as long as needed to respond to the enquiry and maintain appropriate business records;
• customer, supplier, and contract records may be kept for up to 6 years after the end of the relationship, where required for legal, tax, or accounting purposes;
• website analytics data may be kept for a shorter period depending on the tools used;
• marketing preferences may be kept until you unsubscribe or ask us to remove your details.

We may retain some information for longer if required by law or if necessary to establish, exercise, or defend legal claims.

12. How we protect your personal data

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, alteration, or disclosure.

These measures may include:

• restricting access to personal data;
• using secure email, hosting, and IT systems;
• keeping software and systems updated;
• using password protection and access controls;
• limiting personal data access to people who need it for business purposes.

No website, email system, or online service can be guaranteed to be completely secure. You should avoid sending highly sensitive information through website forms or unsecured email unless necessary.

13. Your data protection rights

Under UK data protection law, you may have the right to:

• request access to the personal data we hold about you;
• request correction of inaccurate or incomplete personal data;
• request deletion of your personal data;
• request restriction of processing;
• object to processing based on legitimate interests;
• object to direct marketing;
• request data portability, where applicable;
• withdraw consent where processing is based on consent;
• complain to the UK Information Commissioner’s Office.

To exercise your rights, contact us at:

info@renoviqenergy.co.uk

We may need to verify your identity before responding to a request.

14. Complaints

If you are unhappy with how we handle your personal data, please contact us first so we can try to resolve the issue.

You can contact us at:

info@renoviqenergy.co.uk

You also have the right to complain to the UK Information Commissioner’s Office, which is the UK regulator for data protection matters.

15. Links to other websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of third-party websites. You should read the privacy policy of any external website you visit.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on our website with an updated “Last updated” date.

17. Contact us

For any questions about this Privacy Policy or how we handle personal data, please contact:

Renoviq Energy Limited
Email: info@renoviqenergy.co.uk

18. Cookies

Our website does not currently set cookies for visitors.

If this changes in the future, for example if we add analytics, advertising, embedded content, or other tools that use cookies, we will update this Privacy Policy and request consent where required.